Frequently asked questions

Healthy Actions Medical Plan Overview

Who can participate?
Active Harris County employees covered by the Harris County medical plan (Cigna) are eligible to participate. Harris County retirees are not eligible at this time.

Do my dependents need to complete the healthy actions?
No, the primary insurance holder (the active Harris County employee) is the only person who needs to complete the requirements. Once the employee enrolls in either of the Healthy Actions plans, all covered dependents on the employee’s plan will benefit from the plan.

I am a new employee. Am I able to earn credit toward the Healthy Actions Medical Plans?
New employees must be on the Harris County medical plan (Cigna) by October 1, 2019 before being able to earn credit toward the 2020-2021 Healthy Actions Medical Plans.

How will I know when I have completed the requirements for the Healthy Actions Medical Plan?

  1. Log in to your Employee Information site
  2. Scroll to the bottom and look for Healthy Actions Medical Plan Activities 
  3. Make sure the year is set to 2020 and click on "Healthy Actions Medical Plan Activities"
  4. Once ALL the categories (Action 1, Action 2, Actions 3-5) are GREEN in color, you will know you have completed the requirements.

Online Cigna Health Assessment

How do I complete the online Cigna health assessment?

  1. Visit myCigna.com and register by clicking "Register Now" or log in to your account
  2. Once registered, log in to your myCigna account
  3. Once logged in, scroll your mouse over the Wellness tab and click “My Health Assessment”
  4. Complete the health assessment
  5. You will know you have successfully completed the health assessment when you receive your personal wellness score

My profile on myCigna.com says RETAKE MY HEALTH ASSESSMENT. Do I have to take the online Cigna health assessment every year?
Yes. In order to qualify for the Healthy Actions Medical Plan, the health assessment (and other required actions) must be completed every year.

How do I redeem my $25 gift card?

  1. Wait 48 hours after completing your health assessment.
  2. Log back in to myCigna.com
  3. Scroll your mouse over the Wellness tab and click "Incentive Rewards"
  4. Click "Redeem Your Dollars" - a new window will open showing the available amount to redeem.
  5. Read the directions and confirm your information. Click “Add to Cart” and follow the onscreen instructions to have your gift card mailed to your home.

Routine Annual Physical

What is an annual physical exam?
An annual physical ensures that you stay in good health. Unfortunately, not every exam is the same. The exam will likely include discussion about your current health, family history, past illnesses/surgeries, and/or chronic conditions. The doctor will likely check your vital signs, listen to your heart and lungs, check your ears/eyes/throat and conduct/recommend screenings and blood work specific to your age and gender.

Also known as: annual check-up, well-adult, routine preventive exam

How do I receive credit for my annual physical exam?
Your annual physical exam must be coded as an annual physical exam to receive credit. When you call to schedule your exam, be very specific with your doctor’s office. They will need to use the correct codes to ensure the appointment is billed as an annual physical.

How much does an annual physical exam cost?
Harris County employees and dependents covered by the Harris County medical plan (Cigna) can receive one annual physical exam per year covered at 100% – there is no copay. When you call to schedule your exam, be very specific with your doctor’s office. They will need to use the correct codes to ensure you are not charged.

I have a health question that isn’t considered part of the annual physical exam. Can I bring it up at my annual physical?
An annual physical exam only includes certain preventive health services. If you discuss something that isn’t considered part of the preventive exam, you may risk being billed for a regular office visit. Please do not hesitate to ask your provider upfront what the physical includes. You may need to schedule another appointment to discuss issue(s) not covered during the annual physical. Please ask your provider for further clarification.

What does NOT count as an annual physical exam?
Your doctor’s office uses different medical codes to bill the insurance for your visit. If you are managing a chronic condition, like diabetes or hypertension, you may see your doctor more than once a year but those visits are not annual physical exams. Sick visits are not annual physical exams either. These types of visits will not be coded as annual physical exams and therefore will not count toward the Healthy Actions Medical plan.

Your Choice

How many of the Your Choice options do I need to complete?
You need to complete three actions within the Your Choice category to qualify for the Healthy Actions Medical Plan. 

Do I have to complete EVERY action under the Your Choice category in order to qualify?
No. You only need to complete three actions within this category. 

Can I receive credit for participating in another 5K besides the Harris County Employee 5K? 
No. The only 5K you will receive Healthy Actions credit for is the annual Harris County Employee 5K.

Harris County Employee Wellness
1310 Prairie, Suite 970
(713) 274-5500, Option 9 | wellness@bmd.hctx.net