Frequently asked questions

What is the Healthy Actions Medical Plan?

What is the Healthy Actions Medical Plan?

As a Harris County employee, you already have two amazing health insurance plans to choose from - the Base and Plus plans. For employees who commit to taking better care of their health, there are two additional plans available. These are completely optional, incentivized health insurance plans that require the completion of specific actions in order for the employee to qualify for them. The two plans are:

  • Base Healthy Actions Medical Plan
  • Plus Healthy Actions Medical Plan

These plans offer lower copays, lower deductibles and lower out-of-pocket maximums. To qualify for these plans you must earn 350 points on eligible healthy actions! Click here for the list of actions you can complete to qualify!

What are the benefits?

Regardless of whether you choose the Base Healthy Actions Medical Plan or Plus Healthy Actions Medical Plan, you could save money on your medical expenses. The Healthy Actions Medical Plan options offer:

  • Lower copays (the amount you pay for physician office visits)
  • Lower deductibles (the initial out-of-pocket costs that must be paid before the plan begins to pay benefits)
  • Lower out-of-pocket maximums (the limit on what you must pay out of pocket for medical expenses within the calendar year)
  • The same premium cost as your selected Base or Plus plan - there is no additional cost to you!
When does the program begin?
  • Complete your actions from November 01, 2019 – October 31, 2020.
  • The benefit will become active starting March 01, 2021.
How do I become eligible for the Healthy Actions Medical Plan?

You must earn a total of 350 Points to be eligible for the 2021-22 Healthy Actions Medical Plan.
See the table below for the full list of actions that can be completed to earn Healthy Actions points.


What is is Cigna’s platform that allows you to personalize your health care experience. You have access to two free tools with personalized services that help you manage and use your healthcare benefits. Your myCigna account, available online and through the Cigna App, puts control of your healthcare benefits and spending right at your fingertips.

  • Find a doctor. Personalized search results make it easy to find the right doctor for you. Search by name, specialty, procedures, treatments and facilities so there aren't any surprises.
  • Estimate medical costs. Review estimated costs for specific, in-network procedures, treatments and facilities so there aren't any surprises.
  • Prescription drug price quote tool. Compare prices between Cigna Home Delivery PharmacySM and our network of retail pharmacies to help ensure you're getting the best price possible.
  • Manage and track claims. Quickly search and sort claims, as well as track account balances like deductibles and out-of-pocket maximums.

How can I create a account?

Create your account with the following instructions:

  • Visit
  • Click on ‘Register’
  • Provide your ‘First Name’ and ‘Last Name’ as prompted
  • Provide your Birthdate as prompted
  • Provide your home ZIP code as prompted
  • Choose a method to verify your identity
  • Once verified, you will be able to create a login account with
Who can participate?

Can my dependents participate?

Only the employee needs to complete the actions needed to become Healthy Actions eligible. Once eligible, all dependents under the employee’s benefits will also receive discounts from the plan.

Can I participate as a new employee?

  • All new employees must be insurance eligible with Harris County insurance to receive credit for actions.
  • Actions that were completed before becoming Harris County insurance eligible will not be accepted.
  • All actions must be completed using Harris County insurance Cigna (medical/dental) or Davis Vision (vision) to receive Healthy Actions Medical Plan credit.
How can I check my Healthy Actions status?

Starting March 16, 2020, all Healthy Actions will be posted onto your account. You can see these actions through the following instructions:

  • Visit and sign into your account
  • Click on ‘Wellness’
  • Under ‘Rewards & Programs’, click on ‘Healthy Actions Medical Plan’

Health Assessment and Biometrics Screening

How do I access the Health Assessment?

The Health Assessment is an easy online questionnaire that asks questions about your overall health. It takes 15 to 30 minutes to complete. It asks basic information like your weight, blood pressure and cholesterol levels and it analyzes your answers and give you a personal wellness score.

To access your Health Assessment, follow the steps below:

  • Visit and register by clicking "Register Now" or log in to your account
  • Once registered, log in to your myCigna account
  • Once logged in, roll your mouse over the "Wellness" tab at the top right of the page and click "My Health Assessment"
  • Complete the health assessment
  • You must complete the health assessment every year (between November 1 - October 31) to qualify for the Healthy Actions Medical Plan
  • If you have previously taken the health assessment, click on "Retake my Assessment"
  • You will know you have successfully completed the health assessment when you receive your personal wellness score

My profile on says RETAKE MY HEALTH ASSESSMENT. Do I have to take the online Cigna health assessment every year?

Yes. In order to qualify for the Healthy Actions Medical Plan, the health assessment (and other required actions) must be completed every year.

How do I complete the biometric screening?

A biometric screening measures your health numbers and can include your weight, blood pressure, cholesterol, and glucose levels. It is important to know these numbers to assess your risk for heart disease.

You can complete this action by getting a physical or, if you regularly have labs done, have your physician complete the Wellness Form and upload it to You can also complete this action through one of the following:

  • Visit your primary physician
  • Visit your local (in-network) pharmacy
  • Visit the Harris County Employee Kelsey-Seybold Clinic

How do I access the Wellness Screening Form?

  • Sign into your account
  • Click on ‘Wellness’ and then ‘Incentive Rewards’
  • Look on the right hand side of the page for ‘RELATED LINKS’
  • Click on ‘Wellness Screening Form’
  • Download and print this form and bring it to your physician to complete

How do I submit the Wellness Screening Form?

  • Sign into your account
  • Click on ‘Wellness’ and then click ‘Incentive Rewards’
  • Look on the Right hand side of the page for ‘RELATED LINKS’
  • Click on ‘Submit Completed Form(s) Electronically’
  • There you will be able to upload your completed Wellness Screening Form

Fitness & Wellness Classes

How can I receive points by completing Harris County coordinated Fitness and Wellness Classes?

Find a class through our website at or from your Wellness Champion. Follow the registration steps as listed on the website of from your Wellness Champion.

  • All fitness classes are worth 10 points, per class, per day.
  • All wellness classes are worth 10 points, per class, per day.
  • You may take one fitness class and one wellness class in one day and earn 20 points.


  • On May 3rd, Stan took a Harris County coordinated fitness class at the 1310 Prairie Street activity room. Later that day he participated in a Harris County coordinated wellness class webinar at his desk. Stan earned a total of 20 points on May 3rd.
  • On May 5th, Stan took a Harris County coordinated fitness class. He decided to take another Harris County coordinated fitness class right after. Stan only earns 10 points on May 5th because he can only earn 10 points per fitness class per day.
How can I bring fitness and wellness classes to my department?
  • Get to know your department Wellness Champion! Wellness Champions have all the resources to request Wellness Classes, Fitness Series, chair massage and health fairs!
  • Don’t have a Wellness Champion? Let us know!
  • Want to be a Wellness Champion? Contact us for an application!
  • Contact us at

Can I receive Fitness Class points by attending a fitness class at my local gym?
No. You must attend a Harris County- coordinated fitness class to receive points toward the Healthy Actions Medical Plan.

    Cigna Programs

    What Cigna programs can I take to receive credit for the Healthy Actions Medical Plan?

    You can receive credit for the following Cigna programs:

    • Health Coaching (telephonic or in person)
    • Omada
    • Apps & Activities
    What is Cigna Health Coaching?
    • Cigna health coaching offers support to reach health goals for all Harris County Employees. You have access to nurses, dietitians and clinicians who will listen, understand your needs and help you find solutions- even when you don’t know where to begin.
    • To earn points towards the Healthy Actions Medical Plan you must create a health goal with your health coach and achieve it. The goal must include a minimum of 4 weeks working with the health coach.
    • You can access health coaching telephonically by calling 1.800.244.6224 any time, any day. You can also visit a our onsite health coaches at the following locations
    1. 1310 Prairie Street, Floor 9
      713.274.5500 option 5
    2. 49 San Jacinto Street
    What is Omada with Cigna?

    Omada is a 16-week online program that inspires healthy, long-term habits. It combines behavior change science and unwavering support that participants nee to lose weight and reduce their risk of Type 2 diabetes and heart disease. Omada is personalized to help you reach your health goals- whether that’s losing weight, gaining energy, or improving your overall health.

    The program includes:

    • A full-time health coach to keep participants on track
    • A wireless scale to monitor progress
    • An interactive program that adapts to the participant
    • Weekly online lessons to educate and inspire
    • A small group of participants for real-time support

    To earn points towards the Healthy Actions Medical Plan, you must complete at least 9 or 16 classes in Omada program within the deadline to complete actions.

    What are Cigna’s Apps & Activities?

    Cigna's Apps & Activities is an online tool for those looking for fun new ways to engage in their health and well-being—and even earn rewards for doing so. It puts the power to improve your health right at your fingertips!

    How do I access Apps & Activities?

    • Sign into your account
    • Click on ‘Wellness’ then under ‘Tools’, click on ‘Apps & Activities
    • Follow the instructions to download the app and get started!
    • Earn 20 stars within the app to receive 50 points toward the Healthy Actions Medical Plan.

    Additional Points

    What are other ways to earn points towards the Healthy Actions Medical Plan?

    You can earn more points by participating in Your Choice options.

    • How many of the Your Choice options do I need to complete?
      Complete as many Your Choice options as needed to earn 250 points.
    • Do I have to complete EVERY action under the Your Choice category in order to qualify?
      No. You only need to complete enough actions to earn 250 points.
    • Can I receive credit for participating in another 5K besides the Harris County Employee 5K?
      No. The only 5K you will receive Healthy Actions credit for is the annual Harris County Employee 5K.
    What are the changes from last year’s Healthy Action Medical Plan and this year’s Healthy Actions Medical Plan?
    1. Step 1 actions must be completed first. Step 2 actions will not be available to view online until Step 1 actions are completed.
    2. The actions are now on a point system. Employee must earn 350 points of healthy actions to become eligible for the 2021-2022 Healthy Actions Medical Plan.
    3. All actions must be completed using Harris County insurance to receive credits towards the Healthy Actions Medical Plan. This includes Cigna for medical and dental and Davis Vision for vision.
    4. Actions are now managed and viewed on your account.